401 Error Code #
What this means: Unable to authenticate – SEOPilot was able to communicate with your WordPress server, however there was some issue with the conversation between the servers.
How to Resolve: Please review the following solutions:
- Retry your WordPress integration with SEOPilot using your email address instead of the WordPress username. This often resolves authentication issues.
- If the problem persists, navigate to Permalink settings in WordPress and click Save (without altering any settings). This is known as permalink flushing and is particularly useful for new websites or sites that have had recent changes to theme or other post link settings.
- Ensure there are no plugins restricting API access on your WordPress site or that you haven’t disabled WordPress API access with some security options in your hosting.
404 Error Code #
The page or site could not be found. This is most commonly caused by entering the incorrect WordPress Site Domain in your integration settings.
How to Resolve: Here are a couple suggestions to correct the site URL in your integration settings:
- If your homepage is yoursite.com then you must enter yoursite.com. Do not enter the address of your WordPress login page.
- If WordPress is installed in a subdirectory such as yoursite.com/docs then you should enter yoursite.com/docs as the WordPress Site Domain.
429 or 403 Error Code #
Error Message: Connection blocked by firewall (e.g., Cloudflare) or the server.
How to Resolve: Check and adjust firewall or server settings to allow the connection. You may need to refer to your cloud firewall or host support to determine the correct way to accomplish this.